Selling entails connecting to your customers. The more you understand it, the more aware you become of their preferences and, as a result, the more easily you can exceed their expectations. Artificial intelligence in sales has helped – a lot – in store conversions. Especially when we talk about e-commerce.
One of the major merits of AI is being able to do in seconds what the human being would take days, months, or even years to complete. Technology allows us to collect, organize, and analyze data that has become essential for any decision making.
The result? More assertive and intelligent strategies that, in turn, generate more sales, reach new audiences, and retain old customers. This partnership between man and machine is transforming the sales sector worldwide and is also being perfectly facilitated today through the help of Tidio.
Tidio is a Live Chat boosted with Bots in order to increase sales by skyrocketing customer engagement. Recent studies suggest that one in five buyers are interested in taking advantage of chatbot services, which is why many eCommerce platforms are increasingly opting for Tidio. In general, Tidio is an Artificial Intelligence system that interacts via live chat, email, and Messenger to provide 24-hour assistance to online shoppers. Tidio is also an advanced AI system that is highly intuitive and has some unique learning capabilities that add the human touch to conversations and ultimately enhances the buying experience of your customers.
Furthermore, Tidio stands as an excellent AI tool whose merits are limitless. A highlight of some of these include:
1. Faster and easier communication
With Tidio, you can customize your messages and offers, depending on the context and the moment, with great precision. This helps automate your dialogue with consumers and create fluid experiences, making both buying and re-buying faster and easier.
2. Built-in email marketing for beginners and pros
Tidio helps you increase conversion through its built-in email marketing feature for both beginners and pros. With this feature, your clients will also get the right message, through the right channel, at the right time.
3. Simplified communication
4. Excellent integrations
The live chat offered by Tidio lets you connect with a huge range of third-party apps without hassles. Upon integrating your chat with them, you can easily provide excellent services to your customers.
5. Quick set-up
If you desire to add Tidio to your website, this can be done within a few seconds with the click of a button.
6. Be one step ahead of a customer
With Tidio, you can easily see how clients move through your website and interact before they even start typing. This will help you predict each customer’s behavior and also offer them a unique/personalized service.
In conclusion, our world is constantly evolving, and this is not new: everything is changing continuously and irreversibly. As a result, the use of artificial intelligence in sales is growing steadily in different business areas. Today, many sales teams are also using it to increase their sales and leads through the aid of Tidio.
As earlier highlighted, Tidio can help a sales force meet its objectives faster, easier, and more predictably. It can also help business owners to identify new prospects, build better customer relationships, boost sales, and close the gaps between personalization and privacy.